슈퍼 오요 컬렉션 O 16 빅토리아 레지던스

nice

Need more cleaner the room

Jorok

Kurang bersih

Disgusting. I've been to dozens of countries and stayed in hundreds of hotels and this was the grossest room I've seen and the first time I refused to stay at a place. The walls and floors were filthy and even the sheets and blankets were stained and unwashed. I asked for a different room but they said every room was like that and told me to ask Agoda for a refund and they'd agree to it. That was a lie because when Agoda tried to contact them they were unresponsive and it took a while to get a refund even with pictures of the filth. I chose to book another hotel at midnight after traveling all day rather then spend one night there and I wouldn't recommend it to anyone even if it was free.