나티보 롬복 호텔

I arrived and couldnt acsess my room because the owners of the hotel hadnt paid their rent so the Landlord refused my entry. The manager would not come to helpnor the owners. I waited until 7pm and then i confronted the landlord myself, i was very stressed and tired and needed a place to sleep. After a rather loud argument i was able to get my room. The next day o was moved to another room and the dividing pane glass window vetween the shower and room was very badly broken and ready to let go so i asked for another room that was safe and they refused unless i paid more money. I asked to speak to the manager both days and she refused to come and deal with anything until i put a bad review to bookings .com then i got a response telling me the room is safe. Pics attached