캐피탈 O 1086 2오스카

The room was very dirty with hairs on the floors/beds and looked nothing like on the pictures. The water in the Bathroom does not drain properly, so the floor was constantly wet with water standong there for multiple days. The room had an open window connection to the main stairwell of the house, so it was also very loud.

⭐ Our experience at this hotel was extremely disappointing. Unfortunately, this hotel is not suitable for families and did not meet our expectations at all. The bed was in very poor condition, extremely uncomfortable, and felt like a very low-quality budget bed. The overall condition of the room also did not give us the feeling that this was a proper family-friendly hotel. More concerning was the overall atmosphere. The hotel gave us the impression that it is mainly intended for very short stays of just a few hours, rather than for families or guests looking for a comfortable overnight stay. Because of this atmosphere and the poor condition of the room, we felt very uncomfortable staying there. We ultimately decided to cancel our stay and leave the hotel rather than spend the night there. There is, however, one positive thing I would like to mention: the staff were helpful and polite. When we explained the situation, the staff assisted us with returning the remaining payment through a bank transfer. We appreciate their cooperation and effort. However, ***was deducted from our payment as a cancellation fee, which was disappointing considering that we had to cancel because the accommodation did not meet our expectations after seeing the actual room and bed. Overall, this was a very poor hotel experience. The management seriously needs to improve the beds, room condition, cleanliness, comfort, and especially the overall atmosphere if they want to attract families and guests staying overnight. I personally would not recommend this hotel to families or anyone looking for a clean, comfortable, and proper place to stay.

⭐ Our experience at this hotel was extremely disappointing. Unfortunately, this hotel is not suitable for families and did not meet our expectations at all. The bed was in very poor condition, extremely uncomfortable, and felt like a very low-quality budget bed. The overall condition of the room also did not give us the feeling that this was a proper family-friendly hotel. More concerning was the overall atmosphere. The hotel gave us the impression that it is mainly intended for very short stays of just a few hours, rather than for families or guests looking for a comfortable overnight stay. Because of this atmosphere and the poor condition of the room, we felt very uncomfortable staying there. We ultimately decided to cancel our stay and leave the hotel rather than spend the night there. There is, however, one positive thing I would like to mention: the staff were helpful and polite. When we explained the situation, the staff assisted us with returning the remaining payment through a bank transfer. We appreciate their cooperation and effort. However, *** was deducted from our payment as a cancellation fee, which was disappointing considering that we had to cancel because the accommodation did not meet our expectations after seeing the actual room and bed. Overall, this was a very poor hotel experience. The management seriously needs to improve the beds, room condition, cleanliness, comfort, and especially the overall atmosphere if they want to attract families and guests staying overnight. I personally would not recommend this hotel to families or anyone looking for a clean, comfortable, and proper place to stay.