라마다 호텔 앤 스위트 바이 윈덤 하롱베이 뷰

We had a Large Room with balcony - Breakfast is VERRY BASIC You have to choose from Menu as there is NO Buffet & not meny eatiing there Great Location Thank you we would stay again

리모델링은 했는지 보이는 객실은 깔끔해 보였지만 바퀴벌레가 계속 나왔습니다. 룸체인지를 요청지만 직원은 퇴근한 상태였고 다음날 교체를 받았지만 위생상태는 역시 불안함을 감출수 없었습니다. 8월인데 루프탑 수영장은 닫은 상태 였고 실내 수영장은 외부 손님을 받아서 시끄럽고 수질도 안좋았습니다. 조식은 3가지 중선택하는거였고 퀄리티도 별로 였습니다..의자에는 음식 얼룩이 그대로 남아 있었어요..로비에는 냉방도 하지 않았고 1층 있는 마트는 현금만 가능한점도 별로 였어요. 호텔만 운영하는데 아니라 거주도 겸하는곳인데 방역 위생에 너무 소홀하였습니다.

Feel like apartment not hotel, location not convenient and far from center. Would not recommend to others

It work in progress. Breakfast no way, too many other,better places as long as you have transport

My family and I are 6 weeks into our 18 month SE Asian trip 3 months stays in 6 countries and a 14 day cruise from Singapore for the Christmas holidays. I left the states in January 2010 and have pretty much been staying in hotels and Airbnbs so I was pretty secure in booking a Wyndham property in Ha long that we would be taken care of. Wrong! This Wyndham is basically a rundown rental apartment complex nothing like any of their properties I’ve stayed at around the world or the most recent Phu Quoc property we stayed for a week at last month. If you’ve traveled as much as I have with kids you know the two most important things needed at your hotel is a pool and tv but surprise surprise I found out 2 hours after check in the pool is closed indefinitely and the television system hasn’t worked for months with no expectation of fixing it. With? No pool as shown in photos and no tv why don’t they notify people before check in?? Oh I know why. So they can cheat them out of their money. We booked a two bedroom suite with a full kitchen as shown in the photos but we got a full kitchen with a broken mini fridge, no microwave, and were told if we wanted to use the stove and some kitchenware pots pans plates and utensils it was $60 additional during our stay. When I asked for a refund they told me they never received the payment I paid a week prior to Agoda so we needed to get the money from them. But Agoda never responded to any of my emails or chat inquiries and my wife said she didn’t want to pay for another hotel without a refund so we stayed. Bottom line is I’m used to not having everything go as planned because I’ve traveled around the world twice and back and s%#t happens but with this place nothing was as advertised. Breakfast is a total disaster and if you’ve stayed at a Wyndham property in Asia at least you know a great breakfast Buffett is one of the highlights. Not at this place. You are required to pick from two options either the worst western breakfast ever or pho and you have to submit your order each day like a sixth grade book report. So you get the worst pho in Vietnam ( no exaggeration) with no condiments or the worst western breakfast ever a overfried egg, raw bacon , plastic hotdogs, and some simulated ham slice with I untoasted white bread everything unseasoned and some baked beans? Who in their right mind wants some bland baked beans for breakfast? This was the worst stay I’ve had at a so-called four star property in my 50 years of traveling the world. I’m not even going to elaborate on the three times we’re called security for being harassed all night by a gang of early twenty late teens that resulted in me throwing 2 against the wall and if it wasnt for my wife getting out of bed I’d probably be sitting in a Vietnamese jail because they messed with the wrong family. Avoid this place at all cost you can really get a much better place across the bridge near the harbor where the beaches, restaurants , and entertainment is. There is no reason to stay here none at all