비바 윈덤 포르투나 비치 리조트

The hotel is ok to relax and enjoy the pool and beach. The shows at night are fantastic and all the entertainment team are amazing in special Rosy and Simone . The food is ok and the international restaurant was great.

Extremely poor and unacceptable experience – cockroaches, mold, and unsanitary conditions I strongly recommend that other guests think twice before staying at this hotel. Our experience was completely unacceptable. During our stay, we discovered cockroaches in both rooms we had booked. We immediately reported the problem to the hotel, but nothing was done. We were told that something would be done about it, but there was no effective response or action during our stay. The bathrooms were extremely dirty and had a significant amount of mold. The mattresses were also in very poor and unhygienic condition, with visible mold and fungus. We have attached photographs documenting these conditions. We contacted the hotel’s main office and submitted a detailed complaint. We were eventually told that they would disinfect and treat the two rooms and that they appreciated us bringing the situation to their attention. However, this does not change the fact that we had to stay in these unacceptable conditions and that nothing was done while we were actually staying at the hotel. This is not a matter of a hotel simply needing renovation. These are serious hygiene and health concerns. It is extremely difficult and uncomfortable to sleep in a room where there are cockroaches, mold, and visibly dirty mattresses. I am posting this review to warn other travelers. Please look carefully at the photos attached before deciding to stay here. No guest should have to sleep in conditions like thes

We had a great stay at Viva Fortuna Beach. The food was tasty, and while the selection isn’t as extensive as some higher-end resorts (don’t expect lobster or shrimp every day), everything that was available was well prepared and flavorful. One thing to keep in mind is that check-in can take a little longer because many guests often arrive at the same time, so the lobby gets quite busy. However, the staff does their best to keep the process moving as efficiently as possible. The service was excellent, and the staff was always friendly and helpful. The entertainment team deserves special recognition—they organized plenty of fun activities throughout the day and evening, creating a lively and enjoyable atmosphere. The rooms were clean and well maintained. They are not modern or luxurious, but they are comfortable and have everything you need for a pleasant stay. Overall, this is a great value for the money. If you’re looking for a fun, relaxing vacation with good food, friendly service, and lots of entertainment, I would definitely recommend it and would happily come back.

The property is well kept the beach is amazing but the staff needs more customer care and courtesy the only people who made our stay worthwhile were 3 bartenders Denaro, Jhaim and Ralph the night shows are not entertaining the entertainment staff is only courteous towards certain customers and the app doesn’t work and it doesn’t have any updated information about the activities we weren’t unable to visit any restaurant but the buffet which actually wasn’t as bad as other people had said unfortunately when food runs out they either don’t replace it or it takes like 20 minutes for the food to be replaced at the buffet you have to help yourself to everything one day we were putting our tables together since nobody helps you sitting or setting up and a server yelled at me for setting up the tables only because that day a supervisor was on site mind you the supervisor was only there to enjoy himself because he wasn’t paying attention to anything that was happening in any area we happened to encounter him he was always on his phone while the staff tried to pretend to be working lastly if you get pool towels keep them until the end as there is never clean towels available so if you are expecting to get clean ones you will end up with none this applies to the room cleaning as well which only happened 2 during my stay and out of 2 beds only 1 was made and I was left with 2 towels for 4 people the hotel is well for families but they should work on their staff customer service

Moldy, musty outdated not maintained rooms. Unfortunately there is some very nice staff but majority of staff acts as if you are inconveniencing them. The rooms are nice and cold however the a/c is extremely loud each time it comes on and off if your a light sleeper you be woken up a lot. This is a nice property however they need to do some up keep. I have many photos of our room and its condition with mold! Buffet food is decent as expected for buffet style food.