KR 인 크리슈나라자푸람

Good and clean supporty staff

We had a fantastic stay at this hotel in Varanasi and couldn’t have asked for a better experience. The location is excellent, making it very convenient for getting around. The hotel is modern, beautifully maintained and exceptionally clean, with comfortable rooms and great attention to detail. What truly made our stay special, however, was the outstanding hospitality. Every member of staff was welcoming, friendly and attentive. A special mention to the manager, whose warmth, professionalism and genuine care made us feel so comfortable and well looked after throughout our stay. It’s not just the quality of the hotel but the people who make the experience memorable, and this hotel certainly delivers on both. We are extremely happy with our stay and would highly recommend this hotel to anyone visiting Varanasi. We would definitely love to stay here again! Thank you to the entire team for making our visit so enjoyable. Keep up the excellent work!

This was very disappointing stay overall. Cleanliness was below expectations while staff service unsatisfactory the facilities also fell short,making the experience difficult to recommend

The washroom was dirty the reception staff wasn't cordial. Charged fees as per his whim. Wont suggest for anyone.

Extremely Disappointing Experience Unfortunately, my experience at this hotel was extremely disappointing. There were numerous maintenance issues and a clear lack of proper customer service. The bathroom hand flush was not functioning properly, and the hot and cold water taps were reversed. The intercom was practically unusable, as we could barely hear anything when contacting reception. Moreover, the way the staff communicated with customers was far from professional and courteous. The electrical switches required excessive pressure to operate, and the fan regulator was not properly fixed. The door access system also failed to recognize the key card, forcing us to wait for nearly 15–20 minutes late at night just to get into our room. The breakfast experience was equally disappointing, with insufficient staff available to assist guests. Overall, there were far too many issues for a hotel stay to be comfortable or satisfactory. Basic facilities, maintenance, and customer service should be the bare minimum, yet this hotel failed to meet those expectations on multiple occasions. I sincerely hope the management takes these concerns seriously and improves its services. I would not choose this hotel again or recommend it to others based on my experience.