폰탄 익스타파 비치 리조트 - 올 인클루시브

Buena app

Worst experience ever I have been traveling for over 30 years and by far this is the worst experience ever. Property was pretty outdated and dirty. When I got to my room the door was open and a cart with tools outside left unattended an Extractor on the sink and dirty all over the floor. There was a big line for breakfast with very little choices of food, I decided to go with chilaquiles which happened to be soggy and flavor less. To top it off every morning right about 8am construction began right outside my window and I thought I was going to rest because I was on vacation, honestly I wouldn’t recommend this place to my worst enemy if I had one. Last comment take this comments under consideration and don’t believe those people who rate this 10/10 apparently first time out of the house make sure you spend more money but at least you won’t regret it like I did

Overcrowded pools, worst buffet, bad service and some rude staff. Not enough staff to accommodate the guests. Not coming back.

El hotel está "bien". Bueno: El personal es amable, hay diversas actividades. Limpieza constante de áreas comunes y de habitaciones, es un hotel seguro. A mejorar: la intensidad de la luz de los cuartos, el baño de la habitación olía mucho a caño. El menú de la comida es bueno pero muy repetitivo. La falta de mantenimiento en general del hotel.

En el restaurante andan comiendo los pájaros en las charolas qué estan de comida en la habitación el aire acondicionado está instalado en el techo pero estaba cayendo chorros de agua de ahí tuve que ir tres veces a reportar el problema a recepción y hasta se molestaron nunca volveré ahi