달라 타이바 호텔

قضينا ليلة واحدة كانت مريحة و التعامل جدا رافي ترحيب من الريسبشن وتمت ترقية الغرفة لتجنبنا الانتظار

Very disappointing stay at Dallah Taibah Hotel, Madinah * Nearly two hours to check in: The process was slow and disorganized, with repeated miscommunication and incorrect information, including from the executive floor receptionist. * Issues with our twin room booking: We specifically booked a twin room through Agoda but were told it was unavailable. We eventually secured one through our own persistence, which should not have been necessary. * Disappointing executive experience: The amenities and facilities fell short of our expectations, and the room was smaller than anticipated. The overall experience did not meet the standard we expected from an executive stay. * Slow room service and housekeeping: Room service was slow, and our room cleaning request remained unattended even after waiting almost seven hours. * Extremely frustrating checkout: We called seven or eight times for luggage assistance and rescheduled pickup for 1:00 p.m. Nobody arrived, even by 2:00 p.m., leaving us to carry and bring down approximately 20 pieces of luggage ourselves. * No meaningful resolution: Staff did not adequately acknowledge the seriousness of these problems. The complaints department offered an apology but no practical resolution. * Overall: The repeated delays, poor communication, and lack of assistance made our stay unnecessarily stressful. Based on this experience, I would not recommend this hotel to guests expecting reliable service.

Very disappointing stay at Dallah Taibah Hotel, Madinah * Nearly two hours to check in: The process was slow and disorganized, with repeated miscommunication and incorrect information, including from the executive floor receptionist. * Issues with our twin room booking: We specifically booked a twin room through Agoda but were told it was unavailable. We eventually secured one through our own persistence, which should not have been necessary. * Disappointing executive experience: The amenities and facilities fell short of our expectations, and the room was smaller than anticipated. The overall experience did not meet the standard we expected from an executive stay. * Slow room service and housekeeping: Room service was slow, and our room cleaning request remained unattended even after waiting almost seven hours. * Extremely frustrating checkout: We called seven or eight times for luggage assistance and rescheduled pickup for 1:00 p.m. Nobody arrived, even by 2:00 p.m., still trying to be patient only because of Nabi Karim (sa) place, however, leaving us to carry and bring down approximately 20 pieces of luggage ourselves. * No meaningful resolution: Staff did not adequately acknowledge the seriousness of these problems. The complaints department offered an apology but no practical resolution. * Overall: The repeated delays, poor communication, and lack of assistance made our stay unnecessarily stressful. Based on this experience, I would not recommend this hotel to guests expecting reliable service.

is not my 1st time with Dallah Taibah and always booked Dallah Taibah when I'm in Madinah Soon in November 2026 will come with my big family Thank you

Cleanliness is not their priority- previous guests’ hair still lying around the room/bathroom. Even requesting housekeeping appears to be burdensome where they don’t facilitate a basic room cleaning especially with having a baby to see to. This hotel is a 3 start at best with its amenities all very outdated. Only positive is the location. That is all.