홀리데이 인 뮌헨 시티 센터

Great value for business stay in Munich. Have very good breakfast. There’s supermarket right downstairs and walking distance to the center. Many restaurants surrounding the hotel.

After 16 hours flight we finally arrived at hotel. Booked a standard room n was given a twin bed room. Went to check any poss changing room, n was confronted by a very rude staff with high voice, sighs… even the other receptionists were shocked. Hello no need to treat customers in this manner. IHG need to recruit or train better quality service staff. Was contemplating to just check out. Returning to the room n found 1. Fridge has left over food that stink 2. Phone has no instruction to call reception 3. Basic minimal room. No water provided. Went to ask receptionist again. Could not believe what I mentioned. Said that there is no fridge just a mini bar (=mini fridge!!) . Said dial 1 to reception (but actually is not). Next day went to see another reception, she said she from ***. She is so much better. Sent a maintenance man to check the phone n get him to join the twin bed into 1 large bed. She is solution n customers focus unlike the other staff, even the maintenance guy said they shd come to the room to check. Anyway, We finally stayed here 6 nights. Positives are room decent size, clean, basic. Breakfast good spread but same every day. To us, location is best. Rosenheim platz station just beneath the hotel, can walk underground without needing to go outside. S8 bahn link airport to hotel direct. Many trains from hotel station to Marienplatz n other places. Just buy multi day day ticket n group of 5 can travel together. Munich very nice .

We stayed here 4 night + 2 night due to last minutes change. Hotel was good but receptionist’s service not friendly in the first night. I usually ignore bad comments about front line staff until I met one here. Sigh!!

There is direct S line to the hotel just a few minutes walk away. There are tram lines to the Old City too but also walkable in 30 minutes. Many restaurants and supermarkets around. The room was spacious. The breakfast buffet was good too and the fitness center had enough equipment for a good workout.

Nobody answers at the front desk Rate was expensive (low value for what we paid) It was busy season / peak season though