25.12.02I recently stayed at this exceptional hotel, and I must say, it exceeded my expectations in every way. The facilities were top-notch, and the staff were incredibly accommodating and helpful. As a solo female traveler, safety was a concern, especially at night, but the hotel's location was fantastic. It was right opposite one of the Christmas market gates, making it easy to get back to the hotel whenever I wanted. The area was also well-equipped with pharmacies, eateries, and shops, so I never had to worry about finding anything I needed.
The breakfast spread was amazing, and the location where it was served, facing the cathedral, was just breathtaking. I loved watching the cathedral come alive in the morning light through the glass windows while I had my breakfast.
One of the staff members, Anastasia, was particularly helpful. She went out of her way to assist me with directions and even helped me adjust the heater in my room. When I requested an extra blanket, it was provided immediately, and when I needed a kettle for hot water, it was promptly installed in my room.
Overall, my stay was fantastic, and I would highly recommend this hotel to solo travelers, especially during the Christmas market season. The location is perfect, with the main cathedral Christmas market and other markets within walking distance. The hotel's proximity to the station is also a huge plus, making it easy to get around even with luggage.