노보텔 힐데스하임

Nice building and cozy surroundings. Easy to park. Ok breakfast. The wifi wasn’t good. Didn’t work at all in one side of the building.

Booked the night to celebrate our anniversary and our room is next to a football viewing area (yes, the hotel has set up a fan zone next to half of the rooms). There are hundreds of people outside our bedroom window and all we can hear is screaming and music blasting (I have videos which will be submitted to the management of this hotel to illustrate the level of noise that was outside our bedroom window). I asked for a different room and the staff were less than helpful and stated ‘we are full and nothing we can do.’ In my eyes, the hotel should have informed us that they would be playing the football and making this a fan zone. If I had known this was the case, would not have booked but they failed to be transparent about how the hotel was being used this weekend. Romantic weekend ruined. Avoid this place at all costs.

Rooms are great, comfortable, clean. Staff were polite but not friendly, nor made any effort to accommodate us. May as well have been dealing with an Robot.