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라 메이슨 블란체, 튀니스, 튀니지

숙박날짜 선택

성인 2명, 아동 0명 / 객실 1개

라 메이슨 블란체

La Maison Blanche

5성급
45 Avenue Mohamed V Tunis, 1002
지도

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3.4(30개)
5.0
Agoda25.10.22
Good location and large rooms. Kind staff and delicious breakfast. I would strongly recommend this hotel.
1.8
Agoda25.10.18
No breakfast options for vegan, not a five star in terms of amenities.
1.0
Agoda25.09.16
This hotel is a complete disgrace to the 5-star category. I had one of the worst customer service experiences I’ve ever seen in a so-called “luxury” hotel. Because my passport was about to expire, I could not enter Tunisia. I immediately informed the hotel and explained my situation. I called twice, and both times their staff clearly promised me a refund (except for the first night, as the room was prepared). I called +216 29528334. During these two calls, your representative from reservation department confirmed that I would be refunded, except for the first night since the room had already been prepared. He explained that the refund would be processed through Agoda and it takes a time and that I might have to pay a penalty to Agoda, but that I would still get the rest of my money back. Although it was non-refundable. As he said, this hotel is very restrictive, but they will refund me as an exception. Now they declined and This is not service of 5 star hotel. They reassured me that the money would go through Agoda and that I would only lose a small penalty. These promises turned out to be nothing but empty words. After giving me hope and wasting my time, the hotel finally refused to refund me anything. This is dishonest, misleading, and completely unacceptable for a hotel that dares to call itself 5-star. A true 5-star hotel respects its guests and keeps its word. Here, they break promises and treat customers with zero respect. If they cannot handle a situation with honesty and professionalism, they do not deserve to be in hospitality at all. I strongly warn every traveler: do not trust this hotel. If something goes wrong, you will be left alone, ignored, and lied to. Absolutely shameful behavior.
1.8
Agoda25.08.08
Je suis très déçu de la vetusté de cet hotel. Franchement le déjeuné n'était pas terrible. Cela ne vaut pas 5 étoiles.
3.4
Agoda25.08.06
Good location. Good service. Large room. Delicious breakfast with variety of food. However, cleaning problem: lip stick mark and hair on the cup.
객실
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3.4/ 5
호텔 투숙객이 남긴
30개의 이용후기가 있어요.
1.0
Agoda26.06.24
we were moved from room to room checked in june 20th, moved june 22, moved june 24 and now they are to move us june 25 or june 26th, This is hotel hell, they lie on ac to move people is all I can figure out. Reason I say that is , first told something broken the told they could turn generater up to give me little air.. I never got any. Important for any older person.. both of us high blood pressure, heart condition, back injuries.. 1 day no ac was hell- body went into it began slurring my words heat stroke and stroke symptoms. this was and is a nightmare for any one who has ever stroked or ever had severe heat strokes. Female ended up with severe joint in shoulder pain , extreme neck pains --shooting pain to top of head .. due to heat and no help in repacking, lifting suitcases.. Husband already had bad fall and he was left to suffer moving each time.. also shower so small if big person you will suffer bad , no place for bottles, water flows and gushes out toward the toliet, serious injury in this situation can happen,.. beyond extra care getting out of shower is needed as bath mat was soaked. also drains do not drain so well best keep fast shower with on and off water so a s not to end up dead of serious falls on concrete.. this is not drama this is experience in such places as this. Also they do not help , it is one game after another with these people in other words they lie in your face while seeing exactly what they are doing to you. I can now barely move my head frm side to side pain is unbearable.. We booked here from june 20 to july 1. prepaid , I later read reviews and what they say as bad is very understated.. my stay here is a total disaster.. Bought tickets to get out of here.. will not extend stay even if in another hotel... will not return.. It is my contendsion that no hotel should even be listed with with agencies like Agoda or any others that lie to the point of injuing the paying costermer. They lie they are a 5 star .. Their treatment is worse than a 0 star.. Dear travelers take this above to heart and all the others that reported this hotel as a nightmare.. My husband and I have have traveled for way over 40 years.. per year no less that 4 times a year with some years at every month. we have stayed in many hotels.. we have never written any bad review on any of them .. if that helps you to know and can avoid this pain and misery. Husband back has worened pain in lower back , legs and upper back from lifting moving suitcases and opening them and repacking and moving all goods room to room to room by himself. please note we hve 5 large suitcases to open them they lay flat on floor , meaning hard to lay down and bend over and pack and unpack over and over again..plus 2 laptop roller carry ons.. Now he has done with 6 times. my hips from this are in pain on one plus lower back and extreme in shoulders neck --extreme pain to move thi is due to this musical room game they have ran on us.. I will try for a refund .. Really they should be paying the costermers to stay here and in this situation they must give a refund and since they lie --only accept a cash refund. oh by the way how is it they could turn back on generater that is broken but only a little bit --this is their games.. and the oh so sorry does not cut it and is not aceptable.. we are 75 and 76.. even in our younger years this is bad
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3.8
Agoda26.05.26
Staff and location are perfect
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1.0
Agoda25.11.17
I honestly feel misled by Hotel La Maison Blanche. It markets itself as 5 stars, but what you get is nowhere close. Bathroom nightmare: The shower is tiny, the rubber stopper is useless, and water floods straight into the toilet — and even into the bedroom if you shower too long. Housekeeping had to clean water off the floor every single day. Facilities are extremely limited. Floors 7 and 8 aren’t even finished, and basic toiletries aren’t provided unless you keep asking. Very noisy. Rooms facing the main road get nonstop traffic noise, even on Level 6. Only positive: The rooms are bigger than average — but that’s about it. I genuinely feel the experience was not worth what I paid, and if possible, I would demand compensation. Please think twice before booking.
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1.4
Agoda25.11.02
They asked me to pay for breakfast when I checked out. But I had booked a room with breakfast included, and even when I showed them the proof on my app, they wouldn’t listen. The hotel staff eventually found a printed copy of my reservation that clearly said “bed and breakfast,” yet still called their lady manager to confirm. The whole process took more than 30 minutes. I never want to stay at this hotel again.
5.0
Agoda25.10.22
Good location and large rooms. Kind staff and delicious breakfast. I would strongly recommend this hotel.
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숙소 소개

-위치정보 이 호텔은 튀니스시 중심부에 위치하고 있으며 국제 공항으로부터는 자동차로 약 15분 거리입니다. -객실정보 객실은 모두 다양한 스타일로 꾸며져 있으며 매우 넓고 개인 아파트와 같은 모습을 하고 있습니다. 그리고 시설 또한 매우 우수하며 장식도 독창적입니다. 각 객실에는 전화기 3대, 팩스 그리고 4개의 의자가 딸린 테이블이 갖추어져 있습니다. 욕실 또한 매우 고급스러우며 잘 관리되어 있습니다. -레스토랑정보 The Madison은 문화의 다양한 면을 보여주는 장식입니다. 세계 각지 요리 및 고급 튀니지아 요리를 제공합니다. La Brasserie는 현지인들에게 매우 인기가 좋은 바 - 레스토랑입니다. -외관정보 현대와 전통이 조화된 흰색 건물이다. -로비정보 로비는 중형 규모이며, 약간의 좌석이 마련되어 있습니다. 그리고 우아한 가구와 온화한 장식으로 꾸며져 있으며, 여기에서 느낄 수 있는 안락함과 친밀한 분위기로 인하여 손님들은 가정에서와 같은 편안함을 느끼실 수 있을 것입니다. -일반정보 손님들에게 안락함을 제공해 드리는 뛰어난 호텔이며 물론 이 호텔에는 Tunis에서 가장 아름다운 객실이 마련되어 있습니다. 이 호텔의 서비스는 항상 고품격을 유지하고 있습니다. -중요정보 호텔은 비즈니스 및 레저 여행자들에게 이상적인 위치이며, the madison bar Restaurent & Lounge는 튀니스에서 매우 인기있는 곳입니다.

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