컴포트 인 앤 스위트 글렌우드 스프링스 온 더 리버

We enjoyed our stay — good bed, plenty of hot water, nice breakfast — would have liked liquid body wash soap to be included in amenities, but good that they included shampoo, conditioner, and body moisturizing lotion.

Only stayed one night but very nice and quiet too

Loud noises at room and the front desk agent charged on my credit card for extra fees without the valid reason.

The hotel was not as described. The room was supposed to be two rooms with king beds and instead was basically a king bed in the living room (no privacy) with one additional room. The pool was at the hotel across the street and everything else was basic and fairly out dated. Disappointed for the amount we paid.

Our travel group had an absolutely awful experience here and will never recommend this property. We booked two separate multi-room suites: a 2-King Bed Suite with a kitchen and a 2-Queen Bed Suite.Upon arrival, the bait-and-switch began. The front desk agent claimed our 2-Queen Suite was just a standard room. Despite showing him our clear, confirmed booking documentation, he refused to honor it, dismissively stating that "because you booked through a third party," it wasn't his problem.The room we actually received had major maintenance issues. In the King Suite, two stove burners did not work on the first day. On the second day, the sink faucet handle completely broke off. We notified reception immediately, and they promised to send maintenance. By our third day, absolutely nothing was fixed.To make matters worse, the hotel has ridiculous service policies:No automatic housekeeping if you stay more than two days.You must request cleaning before 9:00 AM, or your room will not be touched.Zero delivery service for essentials. When we ran out of toilet paper, tissue, and fresh towels, we were told we had to walk down to the reception desk ourselves to retrieve them.The absolute worst part happened at checkout. When I brought up these issues to the receptionist, he rudely stated that he knew about the damage, claimed it wasn't broken when we arrived, and accused our group of breaking it. The absolute worst part happened at checkout. When I brought up these issues to the receptionist, he rudely stated that he knew about the damage, claimed it wasn't broken when we arrived, and accused our group of breaking it.As a regular travel group, we have never encountered such a toxic lack of professionalism and gaslighting. Save your money and book elsewhere.