홀리데이 인 익스프레스 호텔 & 스위트 내키토시 바이 IHG

Everything was VERY good

Everything was perfect clean rooms. Staff with a smile. Breakfast was really good. Just need to add some bacon on the menu. Check-in was real quick and everything and everybody was just fine. We recommend others and I will be back myself.

It was ok to just spend the night. Probably would not stay here again.

The property was nice and clean but once we got ready to check in, we had all kinds of discrepancies with getting our room because I paid over the phone but once I got there, they act like I didn’t pay -so they got that straight, we to our room and the floor was soaked and wet. Unfortunately we couldn’t get another room til next day -we kept asking for the manager but never got a chance to speak with her. This weekend we had a total of 8 rooms because we were intone for a wedding. Poor customer service!!!

Front desk staff was never around. He was always wondering the hallways on his phone. When checking in there were 3 groups of people and we waited 30 minutes for him to get to the front desk to help us. Rooms were old and outdated. Sofa in room was covered with a white powdered substance and there was not bedding for it anyway. Refrigerator did not work in the room. They started replacing carpet in the hallway and never gave us a heads up so we were woken up every day before 7 am. I would have not stayed there had we known that as we were up late every night (we were on a work visit). Breakfast was severely limited with choices. Many foods were still cold in the middle like they were not thawed (cinnamon rolls). Have to ask front desk to open the pool gate EVERY time you want to go swimming. Towels were not provided.