소기오르노 안티카 토레

The good: the location on Piazza della Signoria is perfect -everything is a few minutes’ walk away. The bad: Check-in. Getting in was difficult. No one was at the entrance, and we had to wait and phone the owner. There is no WhatsApp, so guests without an Italian SIM have to make international calls just to get into the building. The towels in our room had brown spots on them when we arrived. I’d rather not think about what caused them.... We could only raise this with the manager the next day, when she appeared on reception. She told us stains were “impossible” because they use laundry service..., and that replacement towels would be charged. She changed one only after we showed her the photos we had taken at check-in. I also left a towel on the floor to be changed next morning - we didnt use this towels , however housekeeping picked it up and hung it back. the toilet had a “disinfected” paper band across it, yet there were still traces of faeces on the inside of the bowl. The band is for show, not proof that anything was cleaned. Breakfast. Not a breakfast in any normal sense: a tray of packaged long-life products — sliced toast bread, rusks, plastic-wrapped croissants, cornflakes, portion jams - most of it Rioba, the METRO Cash & Carry . Nothing is fresh, and the tray is not replaced between guests: only what you eat is topped up, and the rest is passed on to the next guests. When I opened the butter, it had mould on it (photo attached). With milk, butter and bread going from guest to guest, there is no way to know how old anything is. Atmosphere- Signs with restrictions are everywhere: don’t open, don’t switch on, don’t put things here. It feels less like a guest house and more like a list of rules. For a similar price nearby you can find places that are actually clean, with real breakfast

Perfect location to visit all historical locations! Although there are some points should be considered … first very hard to find main entrance for those whom new to this area. (Door is between two restaurants) second elevator is from second floor. So you need to carry luggage’s for some steps . Third after working hour it was hard to communicate with host. They were kind and helpful but it was little difficult to enter the room Other than that room, facility was great

Against description, unfortunately the elevator was above a lot of stairs, allowing us only to access the flat once. Staff was hostile and rude, and extremely inpolite when communicating in local language with the owner. We had to find last minute another hotel, spendimg our Florence stay in searching and visiting the police station. A dreadful experience I would not recommend to others, specially older ones.