26.10.22Pretty good stay considering the cost. Rooms were clean, staff were good, pool was nice and only issue was the walls were thin. Can hear what others are doing/talking in the other room.
26.08.30The reception staff was very rude and grumpy.When we were talking to her she did not even look at us and accused us of stealing a hand towel and took 100 bhat from us as compensation. They did not even help us in taking our bags from our room to check out. Also the rooms bed linen, shower ,bathroom and towels were dirty along with the cups. The reception staff also turned of the phone on me while I was talking to her for room service. Even the cleaning staff in the eating area was grumpy even though we cleaned after ourselves after eating. Very very bad and unsatisfactory service because even with the disrespect we received we still respected them and talked to them politely. However they maintained the rudeness and disrespect. Will never comeback or recommend to stay here.
26.03.10We 4 friends travelled - one of my friend have severe knee issue and she couldn’t climb stairs, prior to make booking, I have contacted the hotel requested to arrange 1 room at ground floor and another room can be at any floor, they agreed and asked me to proceed with the booking, after obtained their confirmation which was fast and friendly, I proceed with the booking.
In the day during check-in, they said both rooms are at level 2, I clarify to them that my friend cannot climb stairs, she is using stick… they was reluctant and said this is what we have and you can cancel???
With no other option, we started to find other hotel, looking at us checking other hotel, the staff suggested their another hotel with different name but same owner, they say we can shift to that hotel without any additional charges but it was a family room (room was ok, but when I check online, the price was around *** cheaper compared to the 2 rooms that I booked, I was shifted to ***, environment was ok, but water damn slow, each time you take shower, bathroom will be flooded, same goes to tap, you have to wait very long when brush teeth, toilet flush also slow… since 1 day, we just managed it, the room set up was nice - but too much mosquitoes - breakfast lousy