Hilton East Midland Airport

Stayed here for a large family event for three days, chosen for two reasons: the location and swimming pool. location is literally yards off a motorway junction but strangely feels reasonably isolated. Superb if you need to zip around the place like we did. Also choose it for the swimming pool which was impeccable and our family spent hours there. Hotel is large but never at any stage felt full or overwhelming- there was always more than enough space at breakfast, in the restaurant and general areas. One of the most outstanding features was the kindness and attentiveness of almost every staff member -special mention to Sue the manager and Courtney in the restaurant who went above and beyond.

Everything was absolutely great about our stay

The room was a suite, at a reasonable price, with a dog (we supplied the dog). Really friendly and professional staff. Breakfast was leisurely, excellent and plentiful! Check out at 12 p.m. really means you can relax and enjoy the space and time.

We stayed for one night for a party near to the hotel. Arrival was great, friendly staff, offered a glass of fizz and very easy check in process. Hotel on the surface is clean and modern looking with a bright and welcoming feel. The corridor to the room was boiling, uncomfortably so. The room was clean but dated, the furniture is old dark wood, bed lumpy and squeaky. The room itself was very warm and the aircon made zero difference even when setting it to the coolest temp and full fan. Sleep was terrible, if you want an undisturbed rest past 6am this isn't your hotel, we appreciate its mainly for people staying for the airport but doors slamming, banging noises, inconsiderate people in the hallway shouting to each other.. then kids running up and down using the luggage trolley to play with.. there was no chance of a proper sleep sadly. Breakfast selection was good, buffet style which sadly resulted in a lot of the food being cold despite being under the heat lamps, still better quality than others we've had. Hotel overall is good but the dated furniture, bad bed and poor aircon coupled with the noise just isn't for us.

A relaxing, high quality, well managed hotel that has all Hilton standards. Comfortable and spotless rooms, modern furnishings throughout. Excellent facilities from gym to pool to bar/restaurant, very good breakfast for all choices. Worth the extra money for reliable class.