퉁냠 호텔 & 리조트

I went to the resort during low season so not many tourist around. I had to book a private car from Hanoi and it took us a couple of hours. The staff was great and courteous, however, I had a very bad experience with a boat person so I reported to the receptionist. He apologized even though it was not his fault and gave us a small gift, which I really appreciated. The experience overall was good. We had a good workout with hiking and bikes. Highly recommended.

Good

The resort is huge and so many activities to do. One day isn’t enough. The highlight is the pool which is beautiful. I am in love .. request everyone to experience it once .

Service can be much improved to not waste such a beautiful property tucked in the middle of nature. None speak English. They’re nice but they should start basic English, it will also benefit them personally. No ala carte menu in the restaurant, as we check in past 2pm, we were left starved. No ala carte menu in the pool bar too, plus bar didn’t even open. Will come back for the nature’s beauty, but not for the facilities.

With exclusive attractions like Bird watching , caves and other view points available resort guests we had a great time. Impeccable service by the staff . Clean and well maintained room! But food was little tricky for us. But overall great experience.