센트랄티크 홈스테이 & 트래블

Good for solo trip

The location is ideal but despite the stairs we were very pleased to be up five floors because of the street smell.

Asked and confirmed in advance of card payment at property. Still forced to pay cash upon arrival. shady business. No lift and porter luggage up three flights to your room cost extra and had to wait for hours for assistance. Not recommend. Room is decent and great location. Come at great inconveniences.

asked and confirmed in advance of card payment at property. Still forced to pay cash upon arrival. shady business. No lift and porter luggage up three flights to your room cost extra and had to wait for hours for assistance. Not recommend. Room is decent and great location. Come at great inconveniences.

My fault for being suckered into a classic bait & switch, thinking that because its illegal in most countries it doesn’t happen any more. The focal pictures in the listing aren’t the room you will get, you’ll get something like I did Room *** (the subject of another review on Agoda), no floor to ceiling windows and natural light, no proper beds or hotel grade linen but a hard mattress, wifi-router next to your head in bed, cheap linen, none of the amenities in the pictures, a view which consists of the neighbours trash they store on their roof., or from the other window, all of the rubbish between buildings. When you try to resolve it as it not being the room in the listing (and point it out to them, they already know, because they were the ones that had the great idea of putting the focal pictures of another room to entice you in), and you have to deal with the owner - the person who has tried to deceive you with the pictures of another room and has no desire to change the photos to be honest as to what you’d get because then they couldn’t charge the same fee for the room. Should you not pay the room fee and wish to dispute their dishonesty, they kindly inform you that they will call the police. Charming. Again, they know what they’re doing because they’re practiced at it, they just expect most people will take the switched cheaper room and not complain. The other reviews fairly comprehensively describe how that experience will go, you’re seeking help from someone who has no issue in lying to you for their own gain. The whole experience was unpleasant and very difficult to resolve, not the experience you want when you’re on holiday. You can find better hotels with honest, hard working owners in Hanoi at a better price than this place.