위스턴 솔방 호텔

Clean quiet spacious free parking right In town. All automated no staff on site

We recently stayed at The Winston in Solvang, and for more than **$400 for a single night**, we expected a much better experience. This wasn't a budget motel, so our expectations for service and hospitality were reasonable. Unfortunately, The Winston fell well short. We requested a 3:00 p.m. check-in but understood that wasn't guaranteed. We were then assured our room would be ready by the standard 4:00 p.m. check-in time. Instead, we weren't able to access our room until 4:15 p.m. While waiting, we called multiple times, yet no one offered to let us inside to sit down or relax. Because there is no staff on-site, we were simply left waiting outside with our luggage. The room itself had been recently remodeled and looked nice, but it was far from peaceful. It sounded like the hotel's laundry facility was directly above us and running constantly, making it difficult to relax or enjoy the room. The lack of service became even more apparent when we requested something as basic as ice because the ice machine was broken. After waiting 90 minutes with no delivery and no update, we finally canceled the request and left for dinner. No one ever followed up. Calling The Winston a hotel is misleading. It's essentially an Airbnb operating under a hotel name. Everything is managed remotely from a sister property, with no staff available on-site if you need assistance. That may work when everything goes perfectly, but when problems arise, you're left with little support.

Unique Boutique Hotel. Great location. Only drawbacks were the garbage trucks at 6:45 AM in the parking lot directly outside the rooms. On Sunday morning there was deliveries going on in that parking lot at 5:00 AM. Otherwise clean large rooms.

Very cute hotel with everything you need for a great stay.

We chose the 2 long bed room which was quirky and fun and everything about it was comfy and clean.