호텔 돈 페르난도 데 타오스, 태피스트리 컬렉션 바이 힐튼

Staff was welcoming. Receptionist even provided local restaurant recommendations. Great breakfast ! Clean room , bed , towels. Property location was great , swimming pool we did not use but looked good. We had food credits left over so decided to pickup Kit Kat from store. Apparently credits cannot be used at store items. No issues whatever is there policy. Overall great stay and great discount on Agoda (better than my Hilton Honors discount.

The staff was great!

The hotel is well designed, with the property spread across multiple small buildings that give it a relaxed, open feel. The reception area is especially attractive, decorated with Moroccan-style lights. There is a small bar and a good restaurant on-site. My room included breakfast, which was made-to-order from a menu rather than a buffet, and I appreciated the quality. The air conditioning worked very well, and the staff was consistently friendly and helpful.

Friendly, informal staff. Room laid out conveniently. Beautiful lobby with interesting art. Really nice pool.

Big disappointment, staff not welcoming, they appeared to be overworked. Arrived for Checkin at 3pm but room wasn’t ready until 5pm. Room wasn’t checkin ready. A dirty towel was left behind the bathroom door. It was an admittedly busy weekend in Taos and management did not consider the consequences of not being staff ready.