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Niccolo Chengdu is one of the most well known and high-end hotels in Chengdu city center with an impeccable location right above IFS mall. Aside from the beautiful decorations and everything that is to be expected, I was particularly impressed when I needed help to book a flight ticket for my wife to fly in and join us from Singapore. As the decision was very ad hoc with short notice, we were unable to book via Sichuan Airlines' website. I went to Niccolo's concierge for help, and their staff Steven Li was ever so helpful. He helped me book the tickets through his own phone with the Sichuan Airlines app. It was not straightforward, but he persisted and helped me call the ticketing hotline to work through all the hurdles we had. In the end, we were able to successfully book a ticket for my wife on the day, for a very full flight, and my wife was able to join me and my child for a happy family trip. Thank you Steven and Niccolo for the wonderful experience.

The hotel is conveniently located within IFS, making it a perfect choice for shopping lovers. You can literally shop till you drop! The facilities are excellent, and the in-room amenities are well provided. There’s no need to book breakfast at the hotel, as plenty of great restaurants and cafes are available nearby. The only downside was the lingering cigarette smell in the room, possibly from previous guests who had smoked there, which was quite unpleasant. Overall, a great hotel with a fantastic location, especially for those who love shopping and exploring the city!

I could not sleep at all because the king bed mattress was horrible. I can sense the other person move every single time at night, i asked the hotel staff if there is a way but they said the only solution is to upgrade to a twin bed room . Do not recommend if you prefer to sleep in a king size bed with the travel companion

lo unico que saben responderme es que me comunique con el banco, y ya lo a realizado. ya me comunique con el banco y el banco me indica al realizar un cbro desde una tarjeta de debito es el hotel quien debe hacer el reembolso.. le dije a la recepcion que no se puede cobrar con tarjeta de debito debe ser con tarjeta de credito ella hizo caso omiso y me cobro con tarjeta de debito y no me han regresado el dinero!!! es una falta de respeto

Best location in Chengdu. Step out and you are in chunxi road. High end pedestrian mall. Very good breakfast & room service.