후쿠시마칸

The Oba-san who managed the ryokan was very friendly, I speak Japanese so I'm not sure how well the staff can communicate in English, but I had a lovely stay

호스트님이 친절하셨고 방 분위기도 좋았다. 다음에 또 가고싶어요!

할머니 할아버지 친절하시고 방 깨끗하고 밥도 맛있었어요 . 어디 가려도 편하고 온천도 너무 잘 즐겼어요

We have been Japan for 11 days by visiting 4 cities, this is worst place we ever stay. Most people are impressive of Japan's cleanliness, however this ryokan is messy and unclean, especially bathroom sink and toilet: looks very old with stains all over. Upstairs shared toilet even can't flush so I have to go downstair to use toilet. The ryokan runs by an old Japanese couple that hardly to communicate in English, they seem overwhelming by handing everything on their own that results no patient to their guests. It's not run as Ryoken or AirBnB business but more likely an unprofessional papa mama shop. The check out time is 10am, we handed the keys back to lady at 8am and asked if we can come back to pick up luggage by noon(They do have spare room and their check in time is 3pm), the lady was inpatient and rush to knock us out of the door. Our initial plan was experiencing tatami in Japanese house, but ends at an unclean place and terrible experience.