26.10.31Just Beautiful
26.09.17The room was not as clean as expected, and the linen appeared old and worn\. Overall, the property felt quite different from how it was presented on Agoda, which was disappointing\.
There was also an unpleasant old smell in the room, and the bathroom drain was getting clogged\. The breakfast selection was very limited, with few options and small portions\.
Overall, the cleanliness, room condition, bathroom maintenance, and breakfast quality need significant improvement.
There was also considerable construction noise from ongoing work in the adjacent building.
26.07.26It's not really their fault, but the road noise is terrible here. The resort straddles the main road and for whatever reason everyone in Indonesia seems to want to ride their bike with an open exhaust. So all hours of the day and night you hear construction trucks and motorcycles running by. Definitely not peaceful. It's a little bit away from everything else which is good and bad, but you're going to have to take a taxi anytime you want to go somewhere. The staff are very kind people. Nice breakfast but be careful. I stayed here for a few nights and couldn't stand it anymore. I had to go somewhere quiet. And it's not really the best value around price wise
26.06.27Stayed here before and loved it. This time I booked months in advance to secure the large 54m2 room, next to the big pool closest to the water for myself and 2 sons. On arrival we found that they had given our room to someone else.
They tried to fob me off to another smaller room further away.
I had to settle for the inferior room because that was all they had left. No compensation offered. I was not impressed. Will definitely not return. Be very careful!
26.06.10I absolutely recommend staying here. It’s exquisite, and the Management is exceptional.. There was a mixup on my part and I accidentally booked a day longer than needed. Despite it being my fault entirely, Management bent over backwards to help me out. The booking was not refundable, but they upgraded my room to what appears to be some sort of sweet right on the water, and comped us dinner entrees. Honestly, I wasn’t expecting any sort of help since they had no obligation to do so… So they really went above and beyond. The hotel itself is great. I will note that there is a little construction going on near the main building area, however, we couldn’t hear it in the villa across the street that they put us in. Which was furnished very nicely… And the view was to die for. It also had a shared pool with the 2-3 other villas that offered a gorgeous view of the ocean. Anyway, I highly recommend this hotel. Staff is very friendly and really do seem to care about the guests and making sure that their stay is as pleasant as possible. The food was excellent. Basically, it’s everything a hotel should be. Also, laundry rates were very reasonable, I believe it was around 20k IDR per kilogram, and they were able to do my laundry same day. 10/10 would recommend, and if I am ever back in Amed, I absolutely will be staying here again.