하코네 다쿠미노야도 요시마츠

This was the highlight of all our stays during our trip in Japan, we loved the service, the staff friendliness, the facilities, the room, the private onsen, the delicious kaiseki dinner, the breakfast—everything! We arrived a little before check-in and were given a map on where we can explore, and left our luggage at the hotel. When it was time to check-in, we were welcomed to a room facing the garden with a matcha drink, given a general tour, and later explained by staff about the hotel and its amenities. The hospitality in general was exceptional and the staff were extremely friendly, welcoming, and helpful. I also really enjoyed the layout of the room and how the dining area is sectioned off from the other areas including the bedroom. The in-room kaiseki dinner was amazing, and it was perfect for staying in due to the rainy weather. The only thing is the television is a little older and we couldn’t watch videos on YouTube. But we sorely missed this place and the staff’s hospitality after leaving for Tokyo, and would definitely return again. We would highly recommend this stay!

I will miss the tranquil views and friendly staff at Hashimatsu Ryokan. However, I felt the food could have been a bit more straightforward.

Fantastic first time at a ryokan - service was incredible, food was amazing, and felt very taken care of throughout. The property itself is also beautiful and very relaxing

We had a wonderful time! Staff were so attentive from the moment you walk up the big mossy stones to waving you goodbye and ensuring you have transportation to your next stop. The food was so delicious, the garden was beautiful to walk, and the baths were serene. We are already talking about coming back here again :)

This was my first stay at a ryokan so I don’t have the experience comparing to another, but the staff was so welcoming and kind! The location is walking distance from one of the pirate ship stops at Hakonemachi, so very convenient if you end up doing the Hakone counter clockwise tourist loop. Food was well prepared and beautifully presented. I was also the only person using the onsen - so not crowded on a Sunday. Very happy with my stay!